Refund & Return Policy

At Oryva Mode, we want you to be fully satisfied with your purchase. Please read our policy carefully.

1. Return & Refund Eligibility

You have the right to request a return or refund within 30 days from the date of your order.

All requests must include a valid and reasonable reason for the return.

2. Conditions for Returns

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be returned in its original packaging
• Proof of purchase is required

3. Non-Refundable Situations

We reserve the right to refuse a refund if:

• The reason provided is not valid
• The product has been used or damaged by the customer
• The return request is made after 30 days

4. Refund Process

Once your request is approved and the product is received, the refund process may take up to 15 business days to be completed.

5. Shipping Costs

Shipping costs are non-refundable unless the return is due to our error (damaged or incorrect item).

6. Contact Us

If you would like to request a return or refund, please contact us at: support@oryvamode.com